How to Recover Lost Data from NAS Using Data Recovery Software

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nas data recoveryA NAS device is a great way to increase your storage capacity without having an abundance of hard drives and cables taking up space on your desk. Even so, your NAS is not impervious to data loss that could strike at any moment.

If your NAS device has suffered from an issue that has resulted in data loss, read on to learn about proven methods of performing NAS data recovery to get your files back.

Peculiarities of NAS Data Recovery

A Network Attached Storage (NAS) device is a storage device that includes one or more hard drives where data can be written over the network. While operating systems like Windows can be used on a NAS, it’s not common, as they typically come with their own open-source or proprietary software that is specially designed to be resource-optimized and compatible with cross-platform file sharing.

Many (but not all) NAS devices make use of a form of RAID (Redundant Array of Inexpensive Disks), a technology that writes data to all of the drives with the intention of improving performance or redundancy (or both).

The causes behind data loss are the same as you’d expect with a normal hard drive. Here are some of the most common reasons NAS devices encounter data loss:

Reason Description
💥 Mechanical failure A dying hard drive may start showing its symptoms in the form of degraded performance, random crashes, or clicking sounds.
❗ Disk corruption When a drive becomes corrupted, the data on it will no longer be accessible. As a result, you may find that some of your data has gone missing and any attempt to access the specific drive is denied.
🙅‍♂️ User error Working with a NAS device is more complicated than a typical hard drive. If a mistake is made when modifying or configuring your NAS, it can result in data loss.
🔌 Sudden power failure A sudden loss of power can interrupt delicate read/write processes being performed on the hard drive. When such processes are interrupted, the file system on the drive can become unusable.

Because a NAS uses unique software, it’s impossible to install data recovery software straight to it. Furthermore, the data recovery software you use must support NAS devices. Next, we’ll guide you through our preferred choice of NAS data recovery software to get your data back.

How to Easily Recover Data from NAS

Data recovery software makes recovering your data easy, even if you have to recover it from NAS. The NAS data recovery software we recommend for this task is Wondershare Recoverit. It can recover data from most NAS brands, including Seagate, D-Link, Western Digital, Synology, and more. It can also recover data from RAID 0, RAID 1, RAID 5, RAID 6, and RAID 10 types.

SSH must be enabled before connecting to your NAS, otherwise recovery will not be possible.

Follow these steps to recover data from your NAS device using Wondershare Recoverit:

  1. Download and install Wondershare Recoverit.
  2. Click NAS and Linux.Choosing the NAS and Linux option.
  3. Click NAS Recovery.Beginning NAS recovery.
  4. Wondershare Recoverit will attempt to find the NAS on your local network. If it fails, click Connect Manually and enter the necessary connect manually
  5. Review the data that was found in the scan, and select the data you wish to the data that was found in the scan
  6. Click Recover and choose a suitable location for recovery. Avoid recovering the data to one of the drives on your NAS.

Other NAS Data Recovery Software We Considered

In cases where Wondershare Recoverit isn’t a good fit for you, we’ve included some additional NAS recovery solutions below for you to explore. However, notice that all these solutions require you to connect your NAS drives directly to your PC.

Home NAS Recovery

Home NAS RecoveryHome NAS Recovery is a reliable NAS recovery solution that’s compatible with a wide range of NAS devices, including QNAP, NETGEAR, Buffalo, Seagate, Synology, and more. It has a user-friendly interface and offers 24/7 technical customer support if you run into any issues. Unfortunately, it’s only available on Windows and its scan times are quite slow.


  • Intuitive user interface.
  • Home NAS Recovery offers 24/7 technical support.
  • Available on Windows.
  • Free.
  • Only available on Windows.
  • Scan times are very long.
  • You need to manually connect and scan each disk separately.

ReclaiMe Free File Recovery

ReclaiMe Free File RecoveryIf you’re on the hunt for a NAS RAID data recovery tool that’s free, check out ReclaiMe Free File Recovery. It is compatible with a large number of RAID configurations and also supports NAS devices from varying manufacturers. However, we found that the program is vulnerable to memory leaks. Furthermore, an entire second array is required before you can recover the first one, which many users may not have access to.


  • Easy to use.
  • Free.
  • Wide support for RAID types and NAS devices.
  • Can recover only the whole array at once, requiring you to prepare the second array for recovery.
  • No macOS support.
  • Prone to memory leaks.

Ontrack NAS Data Recovery

Ontrack NAS Data RecoveryOntrack EasyRecovery is a NAS file recovery software solution that gives you a full toolkit to recover the lost data from your NAS on your own. It features efficient, high-speed data recovery and a lot of advanced tools that give you more control over recovery. One drawback is that it’s fairly expensive compared to other solutions. Additionally, at the time of writing this article, it’s still incompatible with the latest version of Windows (Windows 11) and macOS (macOS 12 and 13).


  • High-speed data recovery processing.
  • 24-hour customer support.
  • Provides a lot of technically advanced options.
  • Expensive.
  • Free trial requires personal information.
  • Incompatible with the latest Windows 11, macOS 12 Monterey, and macOS 13 Ventura.

How to Protect Your NAS Data from Loss

While it’s impossible to predict when data loss will occur, there are steps you can take to protect your data from becoming permanently lost as a result of an unexpected issue.

  • 🔒 Make security a priority – People with malicious intentions are always trying to get access to your data. Protect yourself by investing in a NAS device that includes system and file-level security features, like data-access monitoring and file encryption, to prevent unwanted access.
  • Protect against power outages – Power outages are a very real threat to your data. To give your system a chance to shut down safely in the event of a power outage, you can get an Uninterruptible Power Supply (UPS) which gives you some reserve power, buying you a little extra time.
  • Set up RAID – If your NAS supports it and you have enough hard drives, consider setting up RAID. Because RAID 0 (which simply stripes your data to improve performance) isn’t ideal for keeping your data safe, we recommend RAID 1 at a minimum as it mirrors all of your data to another drive in real time.
  • 💾 Follow the 3-2-1 backup rule – The age-old 3-2-1 rule is a backup strategy that’s widely considered the best. It involves making three separate backups of your data. Two of these backups should be stored on different storage mediums, and one must reside offsite.


You can recover lost data from a NAS before it’s lost for good using a NAS data recovery tool. In terms of software, we recommend Wondershare Recoverit, as it can handle recovery cases of all difficulty, whether you’re recovering data from an external hard drive or a complex RAID array. Other potential recovery options include Home NAS Recovery, ReclaiMe Free RAID Recovery, and Ontrack NAS Data Recovery.

Going forward, you can safeguard your data against data loss by incorporating some beneficial practices. This includes using a NAS with useful security features, connecting your NAS to a UPS, configuring RAID for redundancy, and following the 3-2-1 backup rule.


Yes, it is possible to recover data from NAS. Some data recovery tools, like Wondershare Recoverit, allow you to recover data from the NAS over the network. Alternatively, you can remove the drive from your NAS and recover data from them separately.
There are many types of data recovery you can perform. NAS recovery is one such recovery method, with NAS recovery meaning the recovery of data from a NAS device that has encountered data loss.
You can access your NAS drive in Windows using network drive mapping. Here’s a brief guide on how to do so:
  1. Open File Explorer.
  2. Right-click This PC and click Map network drive.
  3. Select a drive letter and input the IP address or hostname of your NAS. If it requires special credentials, make sure Connect using different credentials is ticked.
  4. Click Finish.
A NAS houses and manages multiple hard drives and allows you to write data to them over the network. There are many different use cases for a NAS, but it all eventually boils down to additional storage space.
A NAS drive is just like any other hard drive, meaning it’s prone to the same issues. NAS drives can fail due to mechanical issues, corruption, virus infection, and power outages.