How to Recover Data from a LaCie Hard Drive on Windows

Approved by

lacie data recoveryLaCie hard drives come in all sizes, from the LaCie Mobile Drive for casual everyday use to the 6big Thunderbolt 3 that has support for RAID5/6 configurations and up to 108 TB of storage. While the LaCie hard drive range is extensive, it doesn’t change the fact that they’re still hard drives that are susceptible to problems.

Today we’ll look at what sort of problems commonly occur with LaCie drives and how to perform LaCie data recovery should you encounter any of them.

Common Problems With LaCie Hard Drives

The problems that LaCie hard disks have are the same as you’d see with basically any drive. Thankfully, this also means most of the solutions are the same. Here are the most common issues you’ll face:

Problem Description
❌ Hard drive is not showing up If your LaCie hard drive is not showing up, it may be corrupted. In this case, if it’s still visible in Disk Management, you may be able to carry out LaCie hard drive repair using CheckDisk.
🔧 Firmware and driver problems When your LaCie drivers are out-of-date or corrupted, the hard drive will not operate as usual. Update them or reinstall them to re-establish proper communication.
🔊 Beeping noises Beeping noises can occur because your spindle motor is not receiving enough power, or physical damage has caused a head crash, resulting in the read-write head making contact with the magnetic platters. Physical issues such as these require a specialist’s attention.
🔌 Cable or port issues Cables and USB ports can fail without notice. This will break communication between your hard drive and the computer so it won’t show up or it will only do so intermittently. Try replacing the data or power cable and trying a different USB port.

How to Recover Data From a LaCie Hard Drive

Even when you think your data is lost for good, it is often possible to retrieve data from LaCie hard drives. Here are multiple ways you can conduct data recovery on a LaCie hard drive.

Method 1:Data Recovery Software

Disk Drill is a data recovery tool that doubles as LaCie recovery software. It uses advanced recovery algorithms that are able to recover data that was lost or deleted from your hard drive before it’s gone for good.

Follow these steps to recover data from your LaCie hard drive using Disk Drill:

  1. Download and install Disk Drill to a different drive.install disk drill on pc
  2. Select your LaCie hard drive and click Search for lost data.Searching the LaCie hard drive for data.
  3. Click Review found items once Disk Drill is finished scanning your LaCie hard drive. Alternatively, click Recover all to recover everything immediately.Reviewing recoverable LaCie hard disk drive data.
  4. Mark what files you’d like to recover from the LaCie drive. Click Recover when you’re ready.Marking data for recovery from LaCie hard drive.
  5. Choose an appropriate recovery location and click Next.Finishing LaCie recovery with Disk Drill.

Once recovery is complete, consider making use of File History, a reliable backup utility built-in to Windows. You can also continue to make use of Disk Drill by enabling its free active disk monitoring feature. This will keep an eye on your LaCie hard drive’s S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) data and alert you to any issues it detects.

Method 2:Data Recovery Service With Warranty

Rescue Data Recovery Services page.

Most LaCie hard drives and solid-state drives come with a LaCie data recovery warranty. The duration of your warranty differs depending on the device. If you’re covered under warranty, you can use Rescue Data Recovery Services to have a team of professionals recover your data for you in a professional Seagate recovery facility.

Not sure if you’re still under warranty? Check now on the Seagate website.

To make a claim on your warranty, reach out to the Seagate Warranty & Technical Support team to begin the process.

Method 3:Data Recovery Service Without Warranty

If your warranty has lapsed, you can rely on the Clever Files data recovery service. This data recovery service covers all major hard drive brands and manufacturers, including Seagate data recovery. Whether you need to recover files from a LaCie external hard drive or multiple LaCie drives that were part of a NAS device, you can rest easy knowing you’re getting the best possible coverage from a team of specialists equipped with the latest and greatest knowledge and technology for data recovery.

Here’s a quick overview of what this process would look like:

  1. Click Start Recovery.Starting recovery with the data recovery service.
  2. Fill out the work order with all of your information.Choosing the service type.
  3. Submit the work order and send your drive away.Finishing the work order.

Once recovery is complete, your data will be returned to you on a healthy storage device, ready to be restored.

What to Do If LaCie Hard Drive Is Not Showing Up

There are times when your Lacie hard drive will encounter a problem that causes it to stop showing up on your computer. Before you can perform LaCie data recovery yourself, the hard drive must at least be visible in Disk Management and read the correct storage size. Otherwise, data recovery software won’t be able to scan it.

Thankfully, in many cases (typically those of logical damage), your LaCie hard drive can easily be fixed with one of the below solutions.

Method 1:Use Another Port or Cable

It could be a connection problem. First, try connecting your LaCie hard drive to another port on your computer. Preferably, connect the hard drive to a USB port that’s on your motherboard as opposed to one on your desktop case, as it offers a direct connection.

If this doesn’t fix it, try replacing the cable of your LaCie hard drive. A faulty cable can cause intermittent connectivity problems.

Method 2:Run a Troubleshooter

Windows comes with a bunch of useful troubleshooters that are designed to find and fix various problems. Each troubleshooter has a specific purpose. The troubleshooter we’ll be using is the Hardware and Devices troubleshooter to see if it can scan for your LaCie hard drive and fix the problem that’s preventing it from showing up.

Here’s how you run the Hardware and Devices troubleshooter:

  1. Right-click Start and click Terminal (Admin). If you’re using Windows 10, click Windows PowerShell (Admin) instead.Opening Windows Terminal.
  2. Type msdt.exe -id DeviceDiagnostic and press Enter.Opening the troubleshooter using CMD.
  3. Click Advanced and make sure that Apply repairs automatically is ticked. Then, click Next.Applying repairs automatically.
  4. Apply the suggested fixes.

Method 3:Apply CheckDisk Command

CheckDisk is capable of repairing issues with your LaCie hard drive. It’s a repair tool that locates volume-related problems. With the use of parameters, it can even be used to fix any issues that it finds, even bad sectors.

Follow these steps to run CheckDisk on your LaCie hard drive:

  1. Right-click Start and click Terminal (Admin). If you’re using Windows 10, click Windows PowerShell (Admin) instead.Opening Windows Terminal.
  2. Type chkdsk *: /r. Replace * with your LaCie drive letter. Press Enter.Running the CheckDisk command.

Method 4:Update Drivers

Drivers are an essential part of the communication between your LaCie hard drive and your computer. Without functional drivers, the hard drive will not be able to communicate with your computer and will not show as an available storage device. Drivers can become problematic when they’re outdated or corrupted.

These instructions will show you how to update or reinstall your LaCie hard drive drivers:

  1. Right-click Start and click Device Manager.Opening Device Manager.
  2. Expand Disk drives. Right-click your LaCie hard drive and click Properties.Opening the LaCie hard drive properties.
  3. Click the Driver tab, then click Update Driver.Choosing to update the drivers.
  4. Click Search automatically for drivers and install the latest drivers available. If none are available, go back to your LaCie hard drive properties.Searching for updated drivers.
  5. Click Uninstall Device.Uninstalling the existing drivers.
  6. Click Uninstall. Disconnect and reconnect your LaCie hard drive to force the drivers to reinstall.

Method 5:Format the Drive

Formatting is somewhat of a general solution when it comes to hard drive-related errors. It overwrites your current file system with a new one, deleting all of your data in the process and resetting the drive to a blank slate. Since this will delete your data, be sure to recover as much data as you can beforehand. If you’re forced to format first, you can still perform data recovery following the format.

Follow these steps to format your LaCie hard drive:

  1. Right-click Start and click Disk Management.Opening Disk Management.
  2. Right-click the volume of your LaCie hard drive and click Format.Formatting the LaCie hard drive.
  3. Ensure Perform a quick format is ticked and click OK.Completing the format.
  4. Click OK again.


LaCie hard drives are a trusted choice of storage for many, though they are not without their faults. If your LaCie hard drive encounters a data loss event, be sure to act quickly in order to safely restore your data.

Start by recovering your data using Disk Drill, a data recovery tool that allows you to recover data at home. If the damage is so severe that this is not an option, or you’re just not comfortable doing it yourself, see if your device is still under warranty and qualifies for free recovery using Rescue Data Recovery Services. Otherwise, if it’s out of warranty, reach out to the Clever Files team to use their data recovery service.


There is no solid answer to how long a LaCie hard drive lasts. The typical lifespan of a hard drive is stated to be around three to five years. However, hard drives can last longer than this with proper care and maintenance.
If you have a LaCie external hard drive that’s experiencing problems, there are many ways to troubleshoot them yourself. However, you must know what the issue is first. For example, if your LaCie external hard drive is not showing up, you should check the physical connection points first before seeing if the drive has suffered from logical or physical corruption.
LaCie Rescue is part of the warranty included with your LaCie storage device. It allows for LaCie recovery in the event that your LaCie drive encounters a problem that has resulted in data loss. Should you need to redeem this, your LaCie hard drive is sent to a Seagate recovery facility where your data is restored and returned to you on a separate device.
LaCie is a trusted brand for hard drives, solid-state drives, and NAS devices. It is owned by Seagate, a powerhouse in the data storage industry, so you know the hardware is built by a reputable brand. Moreover, most LaCie hard drives come with LaCie Rescue under warranty, giving you coverage in the event of a data loss event.
The LaCie Toolkit is available on Windows and macOS. It includes a range of tools that allow you to manage your LaCie storage solution, including Backup, Mirror, Seagate Secure, Sync Plus, and RGB and Status LED Management.
This field is required
This field is required
We respect your privacy; your email address will not be published.

We respect your privacy; your email address will not be published.

You have entered an incorrect email address!
This field is required