External hard drives offer a great way to extend the storage capabilities of your computer or share data with other users. They are just as susceptible to data loss as any other type of disk-based storage media. If you make extensive use of portable drives, there is likely to be a time when you need to perform an external hard drive data recovery. When faced with lost or deleted files, recovery software offers a viable way to restore them.
Data recovery software is a cost-efficient alternative to sending your hard drive to a professional data recovery service. The application works as an extractor and recovers data from storage locations marked as unavailable to the operating system. It’s the only way to retrieve files from a mass deletion or an accidentally formatted external hard drive.
Backing up your computer is a best practice that should be followed by all users and provides protection against data loss. But many times a data loss scenario occurs before the affected files have been backed up. In these cases, data recovery software offers the only hope of restoring the lost information.
Disk Drill for Windows offers a flexible and effective method to recover data from an external hard disk. Follow these steps to recover your lost and deleted files from an external hard drive.
To recover files from an external hard drive you need to:
- Download and install the program on your Windows machine. Since you are recovering data from an external hard drive you can install the program on your computer’s main hard drive.
- Connect the external hard drive to your machine and launch Disk Drill.
- Select the external drive from the app’s list of available disks.
- Click the Search for lost data button to start scanning the device.
- Preview the files that can be recovered and select those you want to restore.
- Click the Recover button to retrieve the files you selected to a storage location of your choice. Don’t save the data to the external drive during recovery as it may lead to file corruption.
Disk Drill uses advanced scanning technology to recover deleted files from external hard drives or any other type of disk-based storage device. It can restore lost and deleted photos, videos, music, and documents in over 400 different formats. The tool can recover data for users with any level of computer knowledge, from data recovery professionals to general users, with an intuitive and user-friendly interface. As demonstrated above, with a few simple clicks you are on your way to external hard drive recovery.
Once you are satisfied that the app works as advertised you can easily upgrade to the full version. The tool comes with extra data protection features such as the ability to create byte-level backups for recovery purposes. The proprietary Recovery Vault acts as a supplemental Recycle Bin that allows you to designate important files or folders to protect them from accidental deletion. It’s a comprehensive solution to data recovery and protection.
Five Alternative Data Recovery Software Solutions
Though we highly recommend Disk Drill, here are five alternatives that can help you get back lost files from an external hard drive. We have looked at all of these solutions and present our findings to help you make an informed choice when searching for recovery software.
PhotoRec is an open-source, multi-platform recovery solution that focuses on the underlying data and can work with any file system. The tool can perform recoveries on damaged file systems by searching for known file headers. It recognizes over 480 different file extensions including those of many video formats.
This is a command-line application that does not provide the intuitive interface of some other video recovery solutions. The lack of point-and-click recovery capabilities may make this a more difficult tool for non-experts to use. Filenames are not recovered which slows down recovery efforts when multiple files are involved.
OS support: Windows, macOS, Linux, FreeBSD, NetBSD, OpenBSD, Sun Solaris
R-Studio is a commercial data recovery software tool for the Windows, Mac, and Linux operating systems. It’s a cross-platform solution that can recover files on any supported operating system from whichever OS you are using at the time.
R-Studio was developed to be used by data recovery professionals and has been redesigned to be more accessible to all users. It provides network recovery capabilities and has many advanced features that may not be needed by the average user.
OS support: Windows, macOS, Linux
Price: Windows $49.99, Mac $79.99, Linux $79.99
Recuva is a basic file recovery tool that uses a Windows File Explorer type of interface. The pro version of the tool supports many types of devices including virtual hard drives. Users on a strict budget may be attracted by the low price of the paid version of the software.
This tool only supports recovering videos on Windows machines. It may not recover all of your files, so if the lost files are valuable, you might want to try a different solution. In cases where you are not too concerned over recovery results, the freeware and low price of the paid app make it a tool that you might want to try out.
OS support: Windows
This freeware tool is designed for data recovery on older versions of the Windows OS. One of its attractive features is the ability to securely erase files from your machine, but it has limited scanning options and has not been updated in several years.
OS support: Older versions of the Windows OS
Here is another paid data recovery software application that supports Windows and Mac systems. It recovers data from all kinds of storage devices including iPhones and iPads. UltData has a high recovery rate and uses a simple three-step process for restoring your lost videos. There have been some complaints from users who had problems with the recovery capabilities but, in general, the tool gets positive reviews. It’s a little less expensive than some paid versions if that is one of your concerns.
OS support: Windows, macOS
Price: Windows $59.95, macOS $69.95
Data loss on an external hard drive can occur for a variety of reasons. Here are some of the most common issues that lead to lost or deleted files and cause you to recover files from an external hard drive.
- Human error – The number one reason that data is lost from any type of storage media is human error. It’s very easy to accidentally delete files or format a partition of an HDD inadvertently. You have probably emptied your Recycle Bin and then wondered if there was anything in there that you may need just a second too late. It happens all too often to even the most careful user.
- Environmental factors – Exposing your portable hard drive to too much moisture or heat can cause it to crash, resulting in data loss. You might leave a drive in a parked car and return to find it has overheated. In some cases, the device may be irretrievably broken and your only course of action is to engage a professional data recovery service. If you value your data, take care of your external hard drive and keep it in a cool and dry location at all times.
- Malware and viruses – Another major cause of data loss is infection by a virus or malware application. Some of these nefarious programs may randomly delete information from your machine, leaving you searching for an explanation for those missing files. The best protection against this type of data loss is to keep your computer’s antivirus software updated to minimize the chance of a successful attack against your machine. You should also take care when connecting an external drive to unfamiliar computers, as this introduces another potential entry point for malicious software to gain access to your data.
Problems with your operating system not recognizing your external drive are usually caused by physical connectivity or drive naming issues. Try these fixes if you can’t connect to an external drive.
Fix #1. Physical connectivity
The first thing to do is to try the drive in another port if one is available. You want to eliminate the possibility that the problem is with the interface and not with the drive. It also might be that the cable is bad. Try swapping cables. It just might solve your connectivity problem.
Fix #2. Drive naming
The drive needs to have a unique drive name for Windows to recognize it in File Explorer. If the drive has not been assigned a letter or is trying to use the same name as another drive, you need to use Disk Management to resolve the issue. Once the naming conflict is addressed, try accessing the drive again. You should be successful this time. Here’s how to do it:
- Open Windows Disk Management.
- Locate the drive whose name you want to change. If you are unsure, right-click and select Explore to verify the data on the drive before you rename it.
- After verification, right-click the drive and select Change Drive Letter and Paths.
- Choose Change and select a name for the drive in the Assign the following drive letter drop-down box.
- Click OK and the Yes when warned that some programs may not work correctly with the renamed drive.
Based on the main causes of data loss described previously, these are the most important steps you can take to protect data on an external hard drive:
- Keep the drive away from excessive heat or moisture. Keep your external drive out of the sunlight and out of hot parked cars.
- Always maintain strong antivirus protection with a quality commercial application. Periodically running a scan on the external drive is a good idea to keep it free of malware.
- Take care when deleting files or formatting partitions. Make sure you have specified the target correctly. Check your work before pressing that button!